[Resolved]  Oyo Rooms — oyo rupees cut without use/ no refund / no customer service provided even after being wizard gold member

Hi my name is narendra. Case id 19610191 and case id 19328731. I received 700rs money as oyo ruppees from referral policy. But the money was deducted involuntarily without any booking. I've called oyo helpline number more than 20 times and have been on hold for hours just to hear that your complaint has been lodged. The helpline number is # they will keep on forwarding saying 'senior se bat karata hu' only to connect your call to another customer or caller. The guy started ranting me about his bad oyo room experience. I'm a oyo gold wizard member and still there's not even service to talk properly to authorities. Very disappointed that i spent my money on wizard. I've filled the request many times and have been provided case id. It's been more than 2 weeks no response. I just wish i could make other people realise how # their service is.