[Resolved] Oyo Rooms — oyo total holidays - not receive any booking details

[Resolved] Oyo Rooms — oyo total holidays - not receive any booking details

S Shobhit801 from Mumbai, Maharashtra

Hello all, My booking id is pkg-efua6307. I have booked a package for north east and made 25% payment for book cab and hotels. I made payment on 26 march 2019. And my holiday date is 19 may 2019. Agent told me that operation team will contact me after first advance payment. One month has been pass out but still did not receive any call from oyo or any agent. Even i follow up many times to agent but a few chance to contact him. And he said that team will contact you within 48 hours. I am affaid that is this fake booking or any fraud. I did not except these things from brand oyo. Any one update me on this. Was this information helpful? No (0) Yes (0)
Jun 9, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support May 05, 2019 OYO Rooms Customer Care's response Hello Guest, We never want any dissatisfactory experience for any of our guest. We'll get this checked for you. Regards, Team OYO. May 05, 2019 Updated by Shobhit801 Again not satisfied answer posted. You did same comment as agent had told me. Whats new in this? They every time told me that within 48 hours you will get all detail. But its 1month passed away, didn't got any single call. I am wondering that How Oyo do these silly things? Please provide me hotels and cab details asap.
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