I booked townhouse 033 for 25th Oct 2022 and paid full amount in advance but when I reached the location the townhouse didn't existed. I tried to contact the owner but got no response. Later the security guard shared that the property got closed back in 2021 but it still shows as active in the Oyo Android app.
I request a full refund that I paid in advance.
Booking id - KX049392
+1 photos
Was this information helpful?
No (0)
Yes (0)
OYO Rooms customer support has been notified about the posted complaint.
We would like to acknowledge that we have received your request, we will be reviewing your concern and will get back to you soon with an update. Your patience is highly appreciated.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We would like to acknowledge that we have received your request, we will be reviewing your concern and will get back to you soon with an update. Your patience is highly appreciated.
Thanks
Team OYO