[Resolved]  Oyo Rooms — oyo worst exp

I book a room through oyo yesterday.my booking id is- DMAK2105 and my phone number is [protected].

First of all I faced a lot of problem while reaching there, the route towards that property is quite dangerous and somehow I reached there around 11pm.

Then the property manager gave me completely different room from the actual room that was shown in the pictures in OYO app.
The property manager told me that all that rooms are occupied, we only have this room available.

So somehow I decided to stay for few hours because I can’t go anywhere at 11 30 pm and the road was quite dangerous.

Today i left the property at 5 30 am when the sunlight came.

This is not expected from OYO.this was worst experience and quite dangerous for my life .

I planned my whole trip because of that room.
I went there 70 km away from delhi for that room only .
Seriously not expected from OYO .
Was this information helpful?
No (0)
Yes (0)
Jul 13, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 09, 2019
OYO Rooms Customer Care's response
Sorry for the issue faced. We are getting this checked for you.
Verified Support
Jun 10, 2019
OYO Rooms Customer Care's response
Hi, we are extremely sorry for the inconvenience caused. We assure you to have a hassle-free stay in the future. Let us know for any other assistance. ~Dk
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6583
    Pending
    1004
    Resolved
    4542
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information