[Resolved] Oyo Rooms — Paid for booking confirmation, money got refunded but got cancelled automatically later

[Resolved] Oyo Rooms — Paid for booking confirmation, money got refunded but got cancelled automatically later

K kiyara10 Sep 29, 2021 Sep 29, 2021 This thread was updated on Sep 29, 2021

I booked a hotel on 29 September 2021 via booking ID YUWH9875 and was asked to pay 249 Rs in order to confirm the booking which I did. But within 5 minutes I received a mail saying booking is cancelled, which I never did. I contacted customer care and they say that booking has been done from my end and now they won't even refund my money. Was this information helpful? No (0) Yes (0)
Oct 31, 2021 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Sep 29, 2021 OYO Rooms Customer Care's response Hi, Thank you for bringing this to our attention. We have raised your concern to our team and they will connect with you at the earliest to assist you further. ~Team OYO
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