[Resolved] Oyo Rooms — pathetic room service and customer care

Gargi Chakraborty

from Hyderabad, Telangana

Address:	Hyderabad, Telangana
Website:	www.oyorooms.com

We booked Oyo in hyderabad, the rooms were pathetic, unhygenic and tge water had punget smell. I almost puked for an hour and my daughter feel sick.
When I complaint about this to the customer care they had no solution to the problem nithere was prepared for refund. When ever I called them they put my call on hold fr more than 10mins and then the same awefull story continued.

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Oct 18, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2018

OYO Rooms Customer Care's response We're extremely apologetic to know about your experience. This isn't the experience we want for our guests. We'll look into this ASAP for you. Kindly share your booking ID/contact no. with us.

Regards,
Team OYO