Oyo Rooms — Pathetic service and staff at customer care

Address:

Bangalore, Karnataka

I kept waiting for a check in at the reception for two hours and i was denied entry just because i used the hotel using some coupon. Oyo escalated the issue to some akshay and he lied to me regarding the reason of admission being denied. He said there are some issues regarding maintenance in the hotel which was a lie. I myself saw the email that was sent by the hotel to oyo sent a day back stating that the room will not be provided at this rate and despite that i didn't receive any intimation from oyo. I had a pathetic experience and would make sure my friends don't ever book one.