[Resolved]  Oyo Rooms — pathetic service provided

Caution!! Confirmation message sent with collection of personal data (Adhaar) however pathetic service provided leading to time waste, wastage of money and additional headache

So i booked my 3 bhk cottage (Oyo 13384) having high hopes and got confirmatory messages from oyo. Being a regular user and a wizard member i thought if i give money i will get the service that i deserve and that it's oyo's duty to deliver it.

So when we reach the cottage we message the executive to give us further instruction

He asked me to whatsapp the adhaar details and so i did then when he asked me to pay them using the link he provided, guess what? It never opened. We used around 6 mobiles with around 9 sims but all futile

I hate saying this as it further highlights the stupidity of the person on the other side of the phone, (Probably why you got 2 stars extra) he gave us the code and then deleted it...in short we had free entrance to a 3bhk room with no payments. I'm highlighting this lucky situation not to make fun but signal other potential 🐑 sheep (Costumer) who might not be so lucky and would be stranded outside with all personal details shared and no place to go

Bieng regular and loyal oyo user we made 37 bloody calls to ask the concerened people to take our money but they seemed least interested!!! Just imagine the time and money we wasted to ask oyo to take our money!!!
We repetitively got remarks like "we are connecting you to the captian" but all futile

Finally we get the guys to realize we are in the house and that they should collect that damn money but it didn't end here!!! We were asked to make the payment on cash to an executive who will come to collect it then suddenly he asked us to paytm the damn money we withdrew from the bank.

I'm highly disappointed with oyo's unprofessional behavior and i request the company to solve all confusion within their cooperation for smooth user experience.