[Resolved]  Oyo Rooms — pathetic service#12

Address:New Delhi, Delhi
Website:www.oyorooms.com

My booking id is kwyn3845,
My stay at oyo room was pathetic.
The ac was not working, the flush wasn't working, there was no hair dryer even though it was mentioned in your services description.
I had to go to the reception personally by my self as no-one picked up the call every single time i called.
Most pathetic service i have ever received.
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Jul 5, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2018
OYO Rooms Customer Care's response
Dear Jasmine,
We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Our guest support team will soon get in touch with you regarding the issue and look into the matter for you. Appreciate your patience and understanding in this regard.
Regards
Team OYO
Verified Support
Jun 04, 2018
OYO Rooms Customer Care's response
Dear Jasmine,

Our team tried to get in touch with regarding the concern raised by you but we could not get through. Please accept our apologies again for the disappointment here. Request you to kindly reply us with your account details on the email sent to you and we'll do the needful. Do reach out to us for any other assistance in future.

Regards
Team OYO
Complaint comments 

Comments

I have marked the complaint on Saturday..it's been 3 days. I haven't received any response.
So I had to report it here.
OYO Rooms Customer Care's response, Jun 5, 2018
Verified Support
Dear Jasmine,

Our team tried to get in touch with regarding the concern raised by you but we could not get through. Please accept our apologies again for the disappointment here. Request you to kindly reply us with your account details on the email sent to you and we'll do the needful. Do reach out to us for any other assistance in future.

Regards
Team OYO

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