| Address: | Hisar, Haryana, 125001 |
My name is ayush goyal
This is my registered mail address
My phone number is [protected]
This is happening for the 4 th time where i am denied check in despite confirmed by oyo.
I wasted 2 hours calling oyo.
Different executives provides me with resolutions that are not completed.
The hotel's tell me that they will not provide me the booking at the amount paid to oyo.
Why do oyo provide discounts when they cannot keep their services proper.
Oyo 15673 denied me booking today
Oyo 16656 denied me booking today
Another oyo denied me booking in chandigarh a few days ago
Oyo had me shifted in another hotel
But that wasted my 2 hours.
The service team keeps calls on hold for more than 20 minutes at times and yet nothing has been done.
I still have a ticket raised with oyo denied me check in but no response.
No call from oyos end.
This is not acceptable
This is not about the refund.
This is about how a company as big as you who claims such big things are unable to resolve issues at your end.
I am a wizard member.
That makes me laugh to what your services are.
I will make sure to escalate this to a social forum and consumer court, asking for a complete compensation of the harassment faced by different hotel's because of oyo.
I hope to get a good response or i will be forced to forward these mails to a different platform.
Oyo being a service gaint, i am sure you are proud of the services.
Thanks
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