Oyo Rooms — payment

Address:

560004

Hi my self irfan shariff i booked room in munnar and i made payment also but it's very far away so i couldn't reach there on next day i called and expalian everything they took my account details and told that they'll transfer to my account but they didn't send any amount i am attaching mail please do help me on this

Regards
Irfan shariff

Hi
Irfan shariff

Greetings from oyo!!
It was our pleasure to get the opportunity to speak with you. We have worked on the concern you have faced, as per our telephonic conversation, please check the below details:

Concern that you faced - payments and refunds : cashback issue

Resolution provided - as per our telephonic conversation your full amount has been initiated from our side, the amount is 2934/ /- rupee & this amount will reflect in your account with in 7 - 14 working days. For any further assistance call us on [protected]

Going forward, we assure you the best services. Please give us the opportunity to host you again to showcase the oyo promise in the future.

Post this email you will be receiving another email asking for your feedback basis the resolution provided by our executive.
Please rate your conversation on the mentioned scale, where “extremely satisfied” being the best.
Your feedback is extremely important for us.


Regards,
Priya gupta
Guest experience manger
Oyo