Oyo Rooms — Payment deducted 3 times

Oyo Rooms — Payment deducted 3 times

C Cleyopas from Korampallam, Tamil Nadu Apr 16, 2022 Apr 18, 2022 This thread was updated on Apr 18, 2022

I did payment for a booked oyo room via upi and payment failed two times and money got deducted in both cases to Oyo from upi account. Please help me in receiving back the money from failed transaction Booking id: LYEA4518 Was this information helpful? No (0) Yes (2)
OYO Rooms customer support has been notified about the posted complaint.
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Cleyopas

from Korampallam, Tamil Nadu

Apr 16, 2022

Please find 3 transaction screenshot shot twice paytm, one time in google pay

OYO Rooms Customer Care's response, Apr 18, 2022

Verified Support

Hi, this is certainly not the experience we want you to have with us. We have raised your concern to our team and they will connect with you at the earliest to assist you further. ~Team OYO

OYO Rooms Customer Care

from Chandigarh, Chandigarh

Apr 18, 2022

Verified Support

Hi, we tried to contact you over call multiple times but could not connect. Further, as checked, our team has sent you an email on the registered email address. We request you to check the same. For any further assistance, please feel free to write to us. ~Team OYO

Cleyopas's [Complaint's author] reply, Apr 18, 2022

Hi
I haven't received the mail yet, hence replying here. Let me know if any other information I can provide with.