My name is Rahul Mahato and I have done a booking in oyo rooms from the oyo app by myself only. My booking I'd is UKTM7184 I have done the payment of Rs 957 through google pay and it is transferred successfully to the oyo. But in the oyo application it is still showing pending. While talking to the customer care they are saying that it often happens while you do payment through the app.
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May 27, 2022
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2022
OYO Rooms Customer Care's response Hi, we have raised your concern with right team, and they are looking into the matter. We would request you to kindly allow us some time to get back to you.
~Team OYO
Verified Support
Apr 12, 2022
OYO Rooms Customer Care's response Kindly share your correct booking ID/contact details with us so that we can assist you further.~Team OYO
Verified Support
Apr 12, 2022
OYO Rooms Customer Care's response Our concerned team has tried to contact you regarding your concern but unfortunately couldn't. We assure a hassle-free stay in the future. Feel free to get back in case of any other concerns.~Team OYO
Apr 18, 2022
Updated by [email protected] Booking I'd is UKTM7184. I have not stayed there as they were asking the payment again whereas I had already made the payment one day prior to the stay.
Verified Support
Apr 23, 2022
OYO Rooms Customer Care's response Kindly share your correct booking ID/contact details with us so that we can assist you further.~Team OYO
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