Oyo Rooms — Payment done by Google Pay for booking not done

Oyo Rooms — Payment done by Google Pay for booking not done

C Chitta Ranjan Singh Dec 26, 2021 Dec 26, 2021 This thread was updated on Dec 26, 2021

On 23.12.2021 I have done booking through customer care no - [protected] for OYO1764 maruti lodge and paid through G pay amount Rs.2102.00 but booking not confirmation not came. Again I called to same number and executive told that don't worry we are going to book again you will get refund in 24 hours. As I reached hotel, manager said you have to pay Rs.2213.00 and So I have paid the same amount. But from then I am trying to consult customer care no one is giving solution and giving number [protected]. When I called at this number which is computer generated and telling please go to OYO app and go to need help. But need help is auto also generated and standard fixed by OYO rooms. Please help to resolve the issue. Was this information helpful? No (0) Yes (0)
OYO Rooms customer support has been notified about the posted complaint. Dec 26, 2021 Updated by Chitta Ranjan Singh On 23.12.2021 I have done booking through customer care no - [protected] for OYO1764 maruti lodge and paid through G pay amount Rs.2102.00 but booking not confirmation not came. Again I called to same number and executive told that don't worry we are going to book again you will get refund in 24 hours. As I reached hotel, manager said you have to pay Rs.2213.00 and So I have paid the same amount. But from then I am trying to consult customer care no one is giving solution and giving number [protected]. When I called at this number which is computer generated and telling please go to OYO app and go to need help. But need help is auto also generated and standard fixed by OYO rooms. Please help to resolve the issue. My Booking ID was LMAL9919 and I have my all chat records.
Add a Comment	Share
Submit Close