Oyo Rooms — Payment got deducted but booking not verified

Oyo Rooms — Payment got deducted but booking not verified

D dhruvil3575 from Mumbai, Maharashtra Dec 26, 2021 May 16, 2023 This thread was updated on May 16, 2023

I was trying to book room and I gave all the details and it asked to pay I paid through Gpay amount got deducted but oyo says payment not verified I don't have booking ID as well I contacted customer service even they have no knowledge about this please help me get my money back UPI ID :[protected] TO : [protected]@hdfcbank GOOGLE TRANSACTION ID : CICAgODB88CfZQ +1 photos Was this information helpful? No (0) Yes (1)
OYO Rooms customer support has been notified about the posted complaint. Verified Support Dec 30, 2021 OYO Rooms Customer Care's response Hi, this is certainly not the experience we want you to have with us. Please share your registered contact details so that we can assist you further. ~Team OYO Dec 30, 2021 Updated by dhruvil3575 [protected] is the registered phone no. Amount 2086 UPI ID :[protected] TO : [protected]@hdfcbank GOOGLE TRANSACTION ID : CICAgODB88CfZQ Dec 31, 2021 Updated by dhruvil3575 What is wrong with Oyo? Instead of sending the money back, I got a payment request of 2086. I am supposed to pay 2086 ? FOR WHAT ?? I got this mail yesterday. I replied to it that Yes, I want my amount of Rs. 2086 back. The mail is itself not clear but I still replied to it. I JUST WANT MY MONEY BACK. Why I am being asked to pay money ? Verified Support Jan 04, 2022 OYO Rooms Customer Care's response Hi, we have raised your concern with right team, and they are looking into the matter. We would request you to kindly allow us some time to get back to you. ~Team OYO Jan 05, 2022 Updated by dhruvil3575 Please help me get my money back ASAP. I've seen other complaints of the same nature and they've gotten already their refund even though they complained after me. Why am I not being given the money back too simply. Please just simply refund the money to the account I paid from. Please do it quickly team Very harrassing. Please give the money back. Sincerely waiting for your call. I want to talk to someone on call. Phone No. [protected] Jan 08, 2022 Updated by dhruvil3575 How much do I have to wait ? Been 4 days again already I just need my money back If OYO Rooms can refund others with the same issue within 3-4 days, why is it taking so much time in my case? PLEASE SEND THE MONEY BACK NOT A JOKE ANYMORE PLEASE GET SOMEONE TO CALL ME ON : +91 [protected] May 08, 2023 Updated by dhruvil3575 It's been a year now. Nobody has got in any contact with me since my last complaint. Will I ever get a refund ? Please issue a refund asap. I really need someone from your team to contact me at +91 [protected] or +91 [protected] May 16, 2023 Updated by dhruvil3575 Why am I not getting any response here ? I request the Oyo team to please address my issue on priority and stop this scam of looting people
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