Oyo Rooms — payment is not refunded after cancellation

Oyo Rooms — payment is not refunded after cancellation

C cyrilbastin

I have cancelled a room with oyo booking id - xbcs6143. The refund has been generated but i have not received even after waiting for about 20 days. I have hereby attached the screenshot of the same. I have called customer care many times and hence waited for long but their response is not helpful. I had sent a mail which has been ignored by them. Hence posting a complaint here. Kindly do the needful. +2 photos Was this information helpful? No (0) Yes (0)
OYO Rooms customer support has been notified about the posted complaint. Verified Support Apr 13, 2020 OYO Rooms Customer Care's response Hi, We're incredibly sorry to hear about the trouble. We will surely get this resolved on priority. ~Sam Verified Support Apr 13, 2020 OYO Rooms Customer Care's response Hi, Our team attended the concern diligently and the needful has been communicated. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance. Regards, Team OYO Apr 20, 2020 Updated by cyrilbastin There has been no refund initiated. There was a mail communication to ask my account details, but there was no response after that inspite of me communicating in mail that there has not been any refund. Thank you May 03, 2020 Updated by cyrilbastin Received the money at last
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