[Resolved] Oyo Rooms — Payment Issues

[Resolved] Oyo Rooms — Payment Issues

O osheapro Sep 9, 2022 Sep 10, 2022 This thread was updated on Sep 10, 2022

I have an issue with regards payments in my booking with ID P3934693. I have paid a total of 3 times in 1 booking. Twice using credit card and once using Gcash. Every time I attempt to pay, the app says the payment failed however I noticed that my gcash account has already been deducted. I'm afraid they deducted my credit card as well. Please help clarify this transaction. Was this information helpful? No (1) Yes (0)
Oct 19, 2022 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Sep 09, 2022 Updated by osheapro This isnt resolved yet. Why is my complaint automatically went under resolved section when I just submitted it? This is ###. Verified Support Sep 10, 2022 OYO Rooms Customer Care's response Dear Guest, We understand how inconvenient it is and we would never want our guests to go through such an experience. Rest assured, our team will get this checked and connect with you at the earliest. Regards, Team OYO
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