[Resolved]  Oyo Rooms — Payment made but booking id not received

I made a payment of INR 2208 on 24/01/2022 at 7:00 PM to book a room in Oyo hotel in Patna. The Payment was made through Paytm. The amount was deducted, but on Oyo bookings, it is not reflecting and hence, I haven't received any booking id. All the complaints on OYO rooms require a booking id, but since OYO hasn't reflected my payment, I am not getting any booking id. I want either my payment to refunded, or my booking to be confirmed.
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Feb 28, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2022
OYO Rooms Customer Care's response
Hi Shubham, we completely understand your concern. Kindly help us with the contact number so we can look into it and assist you further. ~Vin
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