[Resolved]  Oyo Rooms — Payment made but booking not confirmed

This is regarding the transaction made on Oyo from Mobile number. A lady from customer care service had sent this message on Oyo app after we had cancelled the previous booking with ID#VLOZ2968.

"Hello Abhishek,
We've received your booking request at Capital O 22439 Ratna Forever. Please pay by clicking here https://oyo.ac/bsZdbeo before Wed, 13 April 2022 00:00 or the booking will be cancelled.
Note: Please note that OYO executives will never call you for payment collection."

I made payment from my credit card ending no 2215 from the link given above. Payment was successful and amount of ₹1, 603 was deducted from my credit card but no booking was made.Called oyo service centre they are saying they didn't receive any payment nor the booking is done.I don't understand where my amount went when I did payment through the link sent by them.

Please resolve this issue and refund my amount.