[Resolved]  Oyo Rooms — Payment Refund Request

Address:OyoRooms.com, [email protected]

Dear OYO Team,

I had booked Capital O 71872 Sahyadri Cottage, Alibhug, my Registered No. [protected]. I used only o e room, One deluxe with 3 guests but i paid the amount twice due to UPI issue, i spoke to your Agent as well on [protected] he said the refund will be processed in 3-4 working days and i have the call recording, and your service is pathetic i spoke to 5 agents but still no one was able to solve the refund issue. PFA Mail o[censored]PI Tranactions.
My App is showing be below 2 Booking Id and we have only used one room,

Kindly refund one amount ASPA.

Booking ID: DB2Q8291

Please find below 2 payment details:
1.
Txn. ID : T2202192300151558824469
Bank Ref. No. : [protected]
2.
Txn. ID : T2202192313177488284904
Bank Ref. No. : [protected]
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Apr 3, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Mar 03, 2022
OYO Rooms Customer Care's response
Hey, as per our records, our team has shared the resolution with you and your complaint stands resolved. Please do write us back for any further assistance. ~Team OYO
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