[Resolved] Oyo Rooms — payment status

Mahi3009

from Bengaluru, Karnataka

Website:

Oyo App

My booking id is kmtb5234 and made payment for booking with my card ending 1566 on 01 oct 18. The amount of 2866 deducted but it showing pending in my booking. Please look into it as why payment is not showing against my booking. Please accept and update my payment against my booking which is from 02 oct to 04 oct at bangalore. Look into and resolve it

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Nov 17, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2018

OYO Rooms Customer Care's response Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Appreciate your patience and understanding in this regard.

Regards
Team OYO

Verified Support

Oct 04, 2018

OYO Rooms Customer Care's response Dear Guest, We believe our concern team contacted and communicated the needful. We assure you such instance will not be repeated in near future. If, you need any further assistance please let us know.

Regards
Team OYO