[Resolved] Oyo Rooms — Pending Amount refund

[email protected]

Jun 11, 2022

Address:

Kukatpally

I booked a hotel (OYO 82717 Manohar Grand ) on Oyo and cancelled it the next day, well before the 100% refund deadline day. The refund status is showing as “Successful” but it is still not reflecting in my account. I made a payment of Rs. 491 for booking and the amount has not credited yet.
Please help as I need to make another booking soon.
Booking id- QH1V8927
Booking date and - 10 th June 2022
Cancellation date 11 th June 2022

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Jun 14, 2022

Complaint marked as Resolved

Thanks for your Quick response money has been credited to my account

OYO Rooms customer support has been notified about the posted complaint.

Jun 13, 2022

Updated by [email protected] Still I didn’t receive any refund it’s been already a day so kindly please check it.

Booking id- QH1V8927
Booking date and - 10 th June 2022
Cancellation date 11 th June 2022
Amount deducted : 492

Verified Support

Jun 16, 2022

OYO Rooms Customer Care's response Dear Guest,

We understand your concern regarding the refund and would like to inform you that your refund has been initiated and will be reflected on your account within 7-14 working days. We appreciate your patience in this regard.

Regards,
Team OYO