[Resolved]  Oyo Rooms — Personal information leak from oyo

After raising multiple complaints oyo is not responding.

So I have booked a hotel from 19th to 30th.

On 19th august I havent been able to checkin on 12 pm.
Some guy called me up saying he is from oyo which I have booked and gave me my name and the unique reference number with which I have booked and after given his authenticity he asked me to pay the remaining amount of 6975. I asked to defer but he said he is from oyo hotel which I have booked and matched my reference number and given an upi [protected]@axl.

After the payment he confirmed my booking.

But later he again said it failed and asked me to pay. Feeling some scam I didn't and called to verify which he didn't receive.
So I blocked and tried to screenshot the message the message which he gave me for reference number and all. I have attached earlier all.

So my question is this is a scam but how he has got sensitive reference number. It is a PI data and it proves authenticity. Now you can ask why I haven't paid via app. So in hotel too earlier I booked with oyo
They gave other upi of their personal even this time also I have done same after reaching hotel so I thought the guy asking the remaining exact amount on phone I'd a authentic personnel from hotel.

So why oyo is using personal data and letting people like me to get scammed.

I have called oyo multiple times but they are playing automated messages or music and just sending automated messages they I am not picking up.
I am following up for 1 month