[Resolved]  Oyo Rooms — pkg-bqpz9412 andaman

Address:New Delhi, Delhi, 110007

Dear oyo team

I have book trip of and man nicobar, this is my package number pkg-bqpz9412.

When i have booked trip of andaman nicobar, i have given thirty thousand rupees advanced booking amount. But suddenly my marriage cancel also my father expire. I have spoke and mail 12 november 2018 to mr. Danish your oyo executive, this is problem i have faced so that cancel my trip.

When he has been dealing with me, he never told to me in case you would be cancel the trip you will not get flight cancel money.

I have given advanced amount thirty thousand, 18 december 2018 he told to me advanced amount you will not get, it is very pathetic performance from oyo side because i never expect this behavior from oyo company.

You will not able to get your advanced amount.
In the future i will not recomend oyo service

Regards
Manoj kumar
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Jan 27, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Dec 22, 2018
OYO Rooms Customer Care's response
Sorry for the issue faced. We are getting this checked for you.

Regards
Team OYO
Verified Support
Dec 26, 2018
OYO Rooms Customer Care's response
Dear Guest,

We've checked this. Unfortunately, we'll not be able to proceed with the refund. Kindly refer to the below link for details http://bit.ly/1IA80Sa. We assure you we'll take care of your future stays. Let us know for any assistance.

Regards,
Team OYO
Complaint comments 

Comments

I want to delete my previous Bookings on Oyo app. I don’t want to see hotels I have visited in my Previous list.Kindly update your app And Create a Option for Delete all my history.🙏🏻
OYO Rooms Customer Care's response, Dec 26, 2018
Verified Support
Hello Manish.

Kindly share your requisite details with us so that we can get in touch wth you for the same.

Regards,
Team OYO.

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