[Resolved]  Oyo Rooms — pkg-juxc9327 hotel hill & sea view resorts kovalam for bad room & very poor services & for defamation for damage

Address:

Kanpur, Uttar Pradesh, 208001

I book my tour package for kerala 6 night 7 days id no. Pkg-juxc9327 for destination: 3n kovalam | 1n alleppey houseboat | 1n thekkady | 1n munnar |no of persons: 04 adults + 03 childs (8, 10, 10) no of rooms: 02 dbl + 02 extra bed / mattress date of travel: 21 may 2018. But in kovalm hotel hill & sea view resorts given me only 2 double bed small room in very poor condition & also not given us extra bed in first night stay also his managing director get abuse to me. And say i am not do any thing for you you will complaint to oyo your not my guest you are from oyo. I get complaint with oyo on 21 may & 22 may -2018 but no action taken by the oyo management for the same. We are not sleep well in full night. Also in munnar hotel laacienekkas valley resort in one room water drop from the roof & hotel manager says we could not get any thing for the same you will complain the oyo for replace the hotel room. I call oyo customer care on dt. 26 mya-2018 for the same but executive says we are call in 15 minutes for solve your problem but no any call received by them. We are not sleep well in full night. All other hotels is also below standard hotels not provided good services. You are requested to please refund my full package money as early as possible also give defamation for damage of my reputaion by md of the hotel hill & sea view resorts. Otherwise i file suit for the same.