[Resolved] Oyo Rooms — Poor quality.

Arjun Singh Cheema

from Bijnor, Uttar Pradesh

Address:

New Delhi, Delhi

I booked oyo room nirula's inn opp pvr rivoli cannaught place for 2 nights on 21 & 22 feb 17. I had informed my check in time 2300 hrs.
1. Nobody contacted me.
2. No oyo logo to spot it.
3. Took 30 mins to find dusty logo nirula's inn.
4. No response to my phone by reception.
5. Oyo captain mr verma helpless.
6. Finally spotted the smallest plate Nirula's inn by chance.
7. Sentry sleeping.
8. Nobody in reception talble.
9. Sentry knocked one of the guest room to wake up manager.
Frustrated i left to look for better hotel.

+1 photos

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Mar 28, 2017

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2017

OYO Rooms Customer Care's response Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Our guest support team will soon get in touch with you regarding the issue and look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO