[Resolved]  Oyo Rooms — poor service, careless handling, total uncertainty for oyo rooms

Website:

www.oyo.in

I booked a hotel room from oyo at gurugram. Hotel name was hotel dream view with booking i d nxzf0691. The experience was not at all good. They have given me room where there was suddenly water falling on t v from a c. They did not attend for 15 minutes inspite of 4-5 intercom calls. I have to go down at reception and then after 10 minutes they gave me a room which was noisy. There were no towel, soap and shampoo in the room and attending staff told me its there in new room but again i got it along with two napkins (Instead of towel they gave two napkins) which they ask me to carry to room from the reception. The a c remote was having only one pencil cell instead of two which i noticed and again went to reception where they gave me pencil cell and expect me to fit it. Also gave me one additional remote with out any cell as alternative device. Second day when i asked to change the room they showed me the room where many tiles in bath room were not there. The most serious thing which i noticed on third night is there was no mosquito repellent bottle fitted to the repellent but the light of the repellent was on. This means i was in the room for one night with out mosquito and many mosquito. Third night they ask me to pay at the night itself when i was leaving in the morning. They also asked me for the food bill which i haven't eaten at all. I have to explain them and dont know really how they will believe. Later they realize that bill was of another room. No sorry for any of these. Also at the entry itself they did not have any communication and were refusing my booking.
If you want total uncertainty and serious and rough handling you can choose nothing but oyo hotels. You will definitely get them all here.