[Resolved] Oyo Rooms — Poor / unsafe service and no concern for customers | |||
I booked room in Oyo... made payment believing the room was ready to occupy and expecting the same quality service from previous experience... But tis was totally poor customer service ... The room was not safe for females, room was not ready, staff are unprofessional. And it was at 11pm so we all wre panicked to stay because o[censored]nsafe atmosphere. So we just walked out and cancelled that room. Wen I complained about this the OYO customer care din help on sorting this ... This Oyo was totally hv very bad customer care service... Was this information helpful? | |||
Jan 24, 2017 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Dec 24, 2016 OYO Rooms Customer Care's response Dear Guest, Our sincere apologies for all the trouble you had to go through. This is not who we are and this is something we would never want our guests to experience. We request you to kindly update your booking ID here or send us at [protected]@oyorooms.com and my team will right away check what went wrong. Looking forward to hear from you. | |||
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