Oyo Rooms — post 3 weeks still no refund transferred to bank account.

Address:

New Delhi, Delhi, 110049

With reference to my complain about oyo as below:
*voxya.com:complain numbers:10228, 10639, 10926
* october 8, 17, 19
*complaintboard.in:dated october 8, 15, 19
*consumerhelpline.gov.in:complain number:966951
*emails to oyo:dated:8 october, 19 october
Myself niteen sonawane recently i booked (7 oct 2018) a room in new delhi with booking id nfgx8056. I was denied checkin even after confirming and giving miss call on the specified number. The booking cost was 1818. Then called oyo. Oyo shifted to other hotel. Before going to other hotel there was a conference call between hotel owner customer care senior and me where i was allowed to pay rupees 1818 and the hotel original cost was 2584. When i checked in i was charged 2584. The conference call had no meaning. I paid this amount as i was in a hurry for some work. The room quality was not even one star also, very bad condition. I just stayed at that hotel for few hours and checkout sooner on the same day. I requested oyo for my refund. After many messages and mails and calls oyo agreed to refund me rupees 766 in my bank account. {[protected]=766) as oyo charged me according to my previous booking}. Bank details already shared with oyo. (Note: i do not want this money in oyo wallet)
People come from other cities for some work. Instead of work they need to face such oyo problems.
Kindly take this into consideration and transfer the amount to my bank account.
Oyo's 3 customer care support persons sent me 3 different mails stating that money will be transferred in my bank account within 7-14 working days but still no money transferred. Already 3 weeks passed.
It is just a issue of refund of rs 766. Already 3 weeks passed and for this issue they take these many days to resolve. Based on this one can imagine the quality of oyo’s work and how eagerly they take intrest in resolving complain. Inspite of promising in email conversations by oyo, and also on twitter chat with oyo, oyo is not faithfull and loyal on its words. Very disheartening and worst experience. Calling their customer service they say its not in their hand and the issue is transferred to some other team. Everytime finding reaons to get away from the issue saying some different problems oyo is not at all feeling shame on them at all. Just a way of robbing money from customers and a mental harassment is done by oyo. Attached all the copies of mails with this. Gonna launch this case in consumer court soon.
[protected]/[protected]