[Resolved]  Oyo Rooms — prepaid booking not being honoured

Address:

Pune, Maharashtra, 411025

Prepaid room booking being cancelled in less than 24 hours notice and am being asked to book another hotel. Principal amount paid and in oyo/ oyo hotel account for a long time.

Booking ref ejtn8301 for oyo 10169
Booking effective from 04 mar 20 and being cancelled on 03 mar 20 1400 hrs.

I am deeply mentally disturbed with oyo cancelling the booking less than 24 hours before arrival having accepted my advance and principal amount remaining paid for a long duration. Cab booked and paid for. Where is the reliability? Is oyo sigma compliant? What is your iso certification standard?