[Resolved]  Oyo Rooms — Price difference and differences in promise

Address:

411044

Last month i stayed in one of the oyo hotel (Find attached picture). Room appeared good during booking. But i remember that when i browsed charges were less. Incidentally when i booked charges were higher (Much higher than one specified above).

Anyway, i do not have proof of original price so i will leave this dimension. But, main challenge is the room specified in the advt. Did not match the room i stayed. May be pictures are taken of the best room and you do not always get right one. I tried to change the rooms but i found my room is better than other rooms (Multiple challenges).

Apart from room size i also found that toilet seat are improper, dripping air conditioning pipe in bathroom/toilet, noise of exhaust fan, mosquitoes in room, overall cleanliness (Got it cleaned later) etc. I could hear noise of reception in the room (As the room appeared to be added after narrowing reception).

I took lot of photographs and planned to share with oyo, but after after initial call from oyo (Where i rated them 2) they never come back. This is the reason i am sharing them here.

Considering the time we have as business people, how can we avoid such experience. I do not have time to chase oyo or others to fight. Being a startup, i do not have a logistics to take care of such bookings etc. So question is, what best measures exist to ensure that you get value for money when you book hotels through oyo or xyz?