[Resolved]  Oyo Rooms — prince lodge

Address:Methibari, Darjeeling, West Bengal, 734002
Website:The prince lodge

This place sucks... Here the ac doesn't work... Staffs got attitude.. They don't work properly.. They didn't provide complimentary breakfast even tho it's mentioned.. Worst hotel.. Wrost service. The toilets are not clean they don't change the bedsheets everyday.. They dont take care of it.. Worst hotel experience i've ever seen and had in my life... They don't listen to the customer... They don't clean the rooms.. They don't throw the trash.. Which is inside the room... They are not doing the works tht are mentioned in the page.. Where the information is provided about the hotel... I've paid to stay.. They should take care of everything... There are careless... I don't like their service.. I asked for changing the room because i didnt like it.. They won't doing anything about it...
They are least bother about providing water or changing bedsheets... They sometimes cut the tv connection. S so tht i don't use it for a longer time.. This is not the way a hotel should be...
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Jul 4, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 22, 2019
OYO Rooms Customer Care's response
Dear Guest,

We are very sorry for the distressing experience. Please share the booking details and our team will take it from there.

Regards,
Team OYO
Complaint comments 

Comments

I had book the oyo for suite room in Mangalore as persons were more. But they had provided normal room . Hotel manager had tried to consent oyo several times and I also complained on Oyo helpline more than ten times . I want to sue the company for there fraudulent behaviour with customer.

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