[Resolved] Oyo Rooms — problem faced in oyo

[Resolved] Oyo Rooms — problem faced in oyo

V Vishakha Dikshit

I checked in around 12 pm. From 12 pm to 7 pm there was no electricity and water. I faced issue while going to toilet. Now again while i am writing this, from 1 am there is no electricity. No one is responding to my calls. I asked them before hand that will there be electricity in night, they said yes and now i am stuck here. Now i feel fooled as i paid full amount and facing such issues. You can confirm the same with there staff. Was this information helpful? No (0) Yes (0)
Mar 19, 2020 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Feb 17, 2020 OYO Rooms Customer Care's response Hi, We are extremely sorry for the inconvenience that you had to go through. We do not want to let our customers go unsatisfied. Kindly share your booking details over direct message so that we can look into your concern. Regards, Team OYO
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Comments

Ramachandra sahu

I have paid Rs1120 for booking date was 24 to 25 th jan 2020.
They have given me invoice amount of Rs 800.

I am asking for invoice, they told already sent.

After some time they have given 2invoice
1is 800 and another one remaining amount.
I have asked for one invoice, they told this is final.

OYO Rooms Customer Care's response, Feb 18, 2020

Verified Support

Hello Ramachandra,

We would like to extend our sincere apologies for the dismaying experience. Kindly share the requisite booking details with us for further assistance.

Thanks & Regards

TEAM OYO