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Oyo Rooms — Promised refund but stopped responding

Booked for 2 days but due to service issue vacated after 1 day.
Promised to issue refund after checkout. Collected all details and then stopped responding over email.
Any call to customer care was put on infinite hold without any response.

Booking ID: AD2C3355
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Comments

Dear Guest,

We regret the inconvenience caused. This is not an experience we want our guests to have with us. Rest assured, our concerned team will get this checked and connect with you soon.

Regards,
Team OYO
Reply
Dear Guest,

As checked, our concerned team has worked on your issue and provided the needful resolution. Let us know if you need any further assistance.

Regards,
Team OYO
Reply
rajadepu's [Complaint's author] reply, Dec 12, 2022
I still didnt recieve the refund. Please try to provide the refund as soon as possible.
The executive just made more empty promises but didnt receive the amount.

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