[Resolved]  Oyo Rooms — Promised Refund still not received

My booking id is GN080950 on 5th July 2022 I booked a hotel where local ids were not accepted so I called OYO customer care and they said that I'll get a refund of the whole amount if I rebook a hotel so I rebooked and initiated the refund but still my amount of Rs 680 is not initiated.