[Resolved] Oyo Rooms — Proper bill with tin number not provided

karthik_sac

from Ahmedabad, Gujarat

Address:	380058
Website:	www.oyorooms.com

I am a Govt Officer and I stayed with my colleague in OYO rooms DLF, Gachibowli, Hyderabad. I needed a proper bill from them so that I can get my Hotel Bills reimbursed at our office. Instead they sent an invoice which showed only tarrif, check in and check out time and date.

I strongly suspect that they are cheating on paying tax to the govt as well as I have lost a few thousand rupees because of non-availability of a proper bill.

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Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Nov 21, 2015

OYO Rooms Customer Care's response Dear Guest, We are appalled to know about this. We are working hard to deliver great customer service each time someone visits an OYO. It is rather embarrassing to know about this issue happening to one of our early and loyal guests. Rest assured, we'll investigate and solve the issue leading to this. Our customer experience team will very soon get in touch with you regarding this. We promise to deliver an amazing stay experience, the next time you stay with us. Thanks for your patience. Team OYO