[Resolved] Oyo Rooms — proper gst invoice not given by hotel as well as oyo rooms

paresh_dec

from Mumbai, Maharashtra

Website:

crs.oyorooms.com/admin/hotels/4946

I booked oyo rooms thor booking id ehau6503 for hotel leroi raipur. Stay was from 15/1/18 to 16/1/18
I was informed at hotel reception that invoice for stay will be provided by oyo rooms
As i work with a company my company demands proper invoice copy with it;s gst # of our company mentioned in it

Neighter company nor oyo rooms have provided this inspite of repeatedly reminding

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Mar 5, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2018

OYO Rooms Customer Care's response Dear Paresh,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO

Jan 24, 2018

Updated by paresh_dec THANKS FOR RESPONDING MY booking id EHAU6503

Verified Support

Jan 25, 2018

OYO Rooms Customer Care's response Dear Paresh,

Thank you for the details. We'll soon share the invoice with you.

Team OYO

Verified Support

Feb 02, 2018

OYO Rooms Customer Care's response Dear Paresh,
We understand that apologies would not suffice to the issue caused to you and we extremely apologize for the same. Also, our team contacted you regarding your concern and helped in resolving it for you. Request you to share your account details with us so that we can initiate the refund at the earliest. We have taken your feedback into consideration and we hope that you give us another opportunity to host you as we assure you for your future stays.

Regards
Team OYO