[Resolved] Oyo Rooms — property manager didn't allow me to check in and oyo rooms not responding.

[Resolved] Oyo Rooms — property manager didn't allow me to check in and oyo rooms not responding.

S Shashidhar2 from Bengaluru, Karnataka

Chasing this case for two days with repeated failures. Booking id, cxgb2568. Booked room for two days wef 11 may 2019 at oyo 24260 nanjunada palace. Property manager didn't allow me to check in due to non payment of their dues from six months. Called the oyo customer care repeatedly 5-6 times. The guy either forwards the call to some other department or disconnect the call. The other department has not gave a chance to discuss the problem and yet to receive my money back. Could somehow raised complaint with partial success with assurance that they will call me back. However didn't receive the call till now. Case id[protected] and 15393252. Was this information helpful? No (0) Yes (0)
Jun 23, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support May 14, 2019 OYO Rooms Customer Care's response Hello Guest, We never want any dissatisfactory experience for any of our guest. We'll get this checked for you. Regards, Team OYO. Verified Support May 16, 2019 OYO Rooms Customer Care's response Hi, We tried reaching out to you but the attempt was unsuccessful therefore we have sent you the info over email. Kindly acknowledge, We again apologies for this and assure you we'll take care of your stay in the future. Let us know for any other assistance.
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