[Resolved]  Oyo Rooms — Property owner bills not settled at

Address:Sri Kameswara Lodge n Convention, 9-2-32, main road, Amadalavalasa 532185

I’m the property owner of POP 83160 Sri Kameswara Lodge N Convention Amadalavalasa 532185.
I’m suffering with OYO since Day1 of my property Listing.
When I’m surfing internet for OYO registration without knowledge.
One OYO Excutive unknown name called me and forced to list my property without giving any information. at that time I don’t know any thing about online bookings terms and App operations etc. OYO teem not trained me or told me how to operate CO-OYO app, what is the OYO Rules etc.
My property listed on 28 th sept 2021.
I’ve received a booking on 29 th sep for a un married couple at lowest price, but I’ve checkin this guest. All my moral ethics are leaved for this first booking. I don’t know to checkin on app so I’ve not marked this first booking as checkin so the OYO teem marked this booking as no show. This is first day experience.
After 2-3 days I found that all my bookings are marked as NO SHOW. Then I’ve tried a lot to contact OYO Excutive. He dos not answered my calls, then I’ve mailed so many issues to OYO support they have not responded or replayed for my maile’s. day to day I’m getting so many issues.
without experience I’ve updated walk-in advance bookings on Co OYO app but this bookings are canceled in last minute, but these bookings are marked as checkin. Sum of no show bookings are marked as forced checkin, all of this type of issues worth is above 50, 000.
OYO team calculating, all walk-in bookings worth 30, 000 + OYO bookings worth 40, 000 + wrong entries worth 50, 000 total 1, 20, 000 as room revenue. Finally OYO settled this account to pay back 50, 000. All these transactions done in 35 days. How to solve this problem? nobody answers my mailes or phone calls. On my CO OYO app there is no AGM number displayed. I’ve no way. finally I’m praying you to settle my issues urgently. Please settle my bills I’m in financial trouble please save me. As per my knowledge OYO collected room rentals on my property up to 40000. Please do necessary action urgently.
Was this information helpful?
No (0)
Yes (1)
Dec 9, 2021
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2021
OYO Rooms Customer Care's response
Hi, this is certainly not the experience we want you to have with us. We have raised your concern to our team and they will connect with you at the earliest to assist you further.

~Team OYO
Complaint comments 

Comments

How you marked this issue as resolved OYO people not paid or settled my bill at so please mark this as not resolved otherwise I’ll do compline again and again.
OYO Rooms Customer Care's response, Feb 16, 2022
Verified Support
Our team is getting this checked and will connect with you at the earliest. ~Team OYO

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6584
    Pending
    1004
    Resolved
    4542
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information