[Resolved] Oyo Rooms — Property upgraded without intimation and not replying nor refund

Milan1soni

Address:	380054
Website:	www.oyorooms.com

This people/business/company upgraded my bookings without intimation so I cancelled the booking now they are not replying my emails for refund.

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Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Dec 25, 2015

OYO Rooms Customer Care's response Dear Guest, We are appalled to know about this. We are working hard to deliver great customer service each time someone visits an OYO. It is rather embarrassing to know about this issue happening to one of our early and loyal guests. Please share your booking ID and we'll solve the issue leading to this.