[Resolved]  Oyo Rooms — providing poor quality and services by hotel odeon continental, arakashan road new delhi

Address:

Qtr.No.204/1,Besides NE Institute,Sector,Shahdol Railway Colony,Shahdol,MP, Shahdol, Madhya Pradesh, 484001

At the time of check-in, in the hotel ODEON CONTINENTAL, New Delhi, which was booked through OYO, the provided services by hotel management is very poor and the behavior of staff was also very rude like all the room was filled with dust, bedding provided by them is very dirty, the air conditioner was also not working properly and even they don't have any cleaned bed sheet and blankets for us, when I have complained to OYO Customer care No. [protected] customer care assistant had asked to me that I will connect your phone to my senior executive right now and after waiting half an hour the phone disconnect automatically and despite a trying a lot my next phone call was not entertained by customer care. If any action will not be taken by OYO then I will go towards consumer forum for relief.