[Resolved] Oyo Rooms — quality issue and no service | |||
Hi, I am v. Yesterday i booked oyo room. I checked into the room at 11:30 am. Room owner told us what time you will be check out. How can they ask this kind of question. Room was not ready, they told mineral water bottle is not complementary. Ro water is free of cost. No towel in room, no bath soap, no any other amenities available in room. Booking ref no: qgxu0765, oyo11611 royal palace inn. Was this information helpful? | |||
Dec 24, 2018 Complaint marked as Resolved Its resolve by Oyo Team Mr. Ashish, [email protected]. Refund given 690 INR. OYO Rooms customer support has been notified about the posted complaint. Verified Support Aug 27, 2018 OYO Rooms Customer Care's response Dear Guest, We heartily apologize for the inconvenience caused to you. We assure that we'll come up with the best possible resolution in regards to your concern. Regards Team OYO Verified Support Aug 29, 2018 OYO Rooms Customer Care's response We contacted you regarding this, Anil. We assure you we'll work on this so that such instances do not occur again in the future. Also, our team will ensure that you have a hassle-free stay experience. Let us know for any other assistance. Regards Team OYO Verified Support Aug 29, 2018 OYO Rooms Customer Care's response Dear Anil, Our Team had connected with you on the same and we had conveyed the needful information. We will make sure such instances do not occur in the near future. We further wish to host you again at OYO. Regards, Team OYO | |||
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Oyo 4107. hotel aroma inn jaipur
my booking id is TVML7045
We tried to connect with you but could not address your concern. Request you to kindly share a convenient time to connect with you again.
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Team OYO