I am very disappoint in companies employees.
On 23 may, 2019 i had registered a trip to the mount abu to the employee mr. Pavan from oyo rooms with the payment of rs.50, 000. I had registered for 3 days holiday package. When i reach the hotel that oyo rooms had provide us the manager told us that my name are not registerd in their list and also that they are already removed 2years ago in the list of oyo rooms. When i call to the oyo rooms employee pavan he told us to wait for half hour he will solve the problem and call us. But he never call us nd when we try to call him he avoide calls and also when we call on the help line no. Of oyo rooms that the voucer of hotel reservation provided by pavan in email his colleague employees told us that he is already on the other call or they pass the call to their other employees and make us wait on call for 15 min. But they never answer us. I had also call to the main office of oyo rooms they say that we are not in the list of the registered trips and also told us that the payment we had make online had not shown in their accounts. I had wait for 5 hours with my family and friends and in the end i had to make hotel registration my self and had pay cash on my own. I had told mr. Pavan to transfer just my hotel registration money but he never paid us back. I want my money back that i had suffer the loss and also i want satisfactory answer from oyo rooms.
Information of the employee who had made us suffer.
Mr. Pavan
Phone no.= [protected]
Helpline no.= [protected]
Email id = pawan. [protected]@oyorooms.com Was this information helpful? |
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