[Resolved]  Oyo Rooms — Received payment receipt of partial payment

Address:	560066
Website:	www.oyorooms.com

Hi there,

Myself Aakanksha Shah.
Booking ID: CDHE4892

I booked Hotel Sitara Paradise from the Oyorooms. While booking by mistake i selected 1 guest but we were 2 me and my husband. I selected payment option Pay at hotel. So while check in to the hotel, hotel manager asked us to pay Rs.400 extra for 1 extra person. We paid. then he asked extra charge of Rs.330 for early check in. We paid 330 Rs.
We paid total.
2533 + 400 (1 extra person) = 2933.
2933 + 330 (early check in charge) = 3263.

Now while check out from the hotel, hotel handed over the bill of Rs. 2533 only. When we asked the bill of the amount what we actually paid. He simply denied. We keep asking him the bill, Now he started arguing in very bad tone.Then in last he told us, Final bill will be generated in Oyoroom when your check out time will pass(11 Am 3rd Feb, 2017) We actually checked out from the Hotel around 7PM 2nd Feb, 2017.

Now I got Payment receipt from the Oyoroom of Amount 2863. But we actually paid 3263. What about difference amount?
Can oyoroom please provide me the bill of the actual amount (Rs.3263) Which i actually paid at hotel.

Note : Hotel service was the worst. AC was not working. In TV only telugu channel was coming (I don't understand Telugu.). Water was not drained out from Washbasin(eww So dirty).

This is my first experience to book the hotel from OyoRoom and i am very disappointed.