Dear sir,
I had booking 4 rooms through www.oyorooms.com at oyo 6169 hotel Prem delux in delhi at pahadganj in check in date 22.08.2019 book id is HNCW3504 all payment paid through net banking Rs.17190.00. But suddanaly change the hotel without information us through www.oyorooms.com .The hotel is outside our location where we are staying. The hotel is oyo5411 hotel CITY CASTLE karol bagh in delhi. so we called phone call to oyorooms customer care about cancel the hotel oyo 5411 hotel city castle because the location is long distance our bussiness point. The www.oyorooms.com is agree. We did not stay this hotel. so our booking amount quackly refund. otherwise we action in consumer court.
v.sairam patro
Berhampur
odisha
mob-[protected]
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OYO Rooms customer support has been notified about the posted complaint.
Sep 28, 2019
Updated by v.sairam patro Dear sir thanks to you for notice my claim. But did not received my booking refund amount til now.
Please do action as soon as possible my claim. thank you.
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