Oyo Rooms — Refund amount for cancellation of booking by property management

Address:Hyderabad

Dear Team, In continuation to the above subject request for refund of cancellation of my booking by hotel management (did not allow check in).

The refund was acknowledged vide your email. However, refund not received yet. When I am trying to contact customer support my calls are kept on hold continuosly for long time and disconnected some point of time.

Oyo booking ID: VISL4698
Booking date :13.01.2023 to 14.01.2023
Amount of refund :Rs. 799
Hotel : Oyo town house 332 Vartur main road, Bangalore

Kindly issue the refund at the earliest.

Thanks and regards,
Pavan
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OYO Rooms customer support has been notified about the posted complaint.
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Hi, it’s never our intention to cause any disruption to our customers and regret the inconvenience caused. Please be assured that we have escalated the issue.~Team Oyo
Dear Guest,

As checked, our concerned team has worked on your issue and provided the needful resolution. Let us know if you need any further assistance.

Regards,
Team OYO

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