[Resolved]  Oyo Rooms — Refund amount for the cancellation

Hi, I had made 2 booking and below are the booking reference nos: DFZT2839 & ZPTQ5839 on 08 Oct 2015 While making the booking and also while making the payment the T&C clearly stated that I can cancel the booking 24 hours prior to the check-in time. However when I called today to cancel the booking, the OYO team in not ready to refund the money stating some Goa policy which doesn't allow them to refund any money. It is very strange and absolutely absurd that these guys cannot refund my money when the email sent by them clearly states that I can cancel for a full refund, 24 hours prior to check in time. No one made me aware of any special Goa policy that they have brought in place. Hence I do not think that I care for their internal policies and request them to refund my money for both the bookings immediately with no further delay. Regards, Nitin kalra- [protected]