Oyo Rooms — Refund amount not provided

My ID is ORDI1284

I Booked room on OYO 8685 at Sagar residency on 20th June 2022 and I paid amount on OYO app through Phonepay. That hotel manager denied check in. I called OYO customer care and cancelled the hotel. I paid 1290 rupees online but didn't get any refund in my bank account after cancellation. It shows you will get refund of amount 129 rupees only. I want full refund of 1290 rupees as it is not my mistake because rooms were not available. I also have screenshots of the booking and refund status. Please refund my amount of rupees 1290 as soon as possible.
Was this information helpful?
No (0)
Yes (0)
OYO Rooms customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Gaurav, we are unhappy to hear this. OYO is dedicated to guest contentment and happiness. Please share your booking ID to help us in assisting you at the soonest.~Team OYO
Gauravkalsapad's [Complaint's author] reply, Jun 22, 2022
My order ID is ORDI 1284

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information