[Resolved]  Oyo Rooms — Refund amount not received after 14 working days

Hi, I made a booking for January 1, 2022, at 01:01 AM but canceled it after 2 hours due to some reason and at morning I talked with oyo customer care and they said they have initiated my refund and I received an email regarding my refund query but after two-month-long time on February 26, 2022, I did not get the refund amount in my bank account

My Contact no is - [protected], [protected]
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Apr 7, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2022
OYO Rooms Customer Care's response
Hi, as checked we have successfully refunded your amount in your source bank account. Request you to check with your bank for better clarity. For any other assistance feel free to contact us. ~Team OYO
Mar 03, 2022
Updated by hemmehta
I did not receive the refund amount in my bank account Please share the details When you transfered the refund amount to my bank account and please provide the transaction id and transaction screenshot
Verified Support
Mar 04, 2022
OYO Rooms Customer Care's response
Hi, we wish to inform you that we have successfully refunded your amount on 01/01/2022 with BRN - kfpqn98wzx4myxbupampueb. Request you to kindly check with your bank. For any other assistance feel free to contact us and we will be happy to help. ~Team OYO
Complaint comments 

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I did not receive the refund amount in my bank account
hemmehta's [Complaint's author] reply, Mar 3, 2022
When you transfer the refund amount to my bank account and please provide the transaction id and transaction screenshot

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