[Resolved] Oyo Rooms — Refund amount not received in more than a month
Y
Yogi_89
from Bengaluru, Karnataka
Sep 23, 2022
Sep 24, 2022
This thread was updated on Sep 24, 2022
Booking ID : JBVE5180
Date : 22nd Aug'22
I had to cancel the room due to OYO doubling the price of the room on the day of checkin (First part of SCAM). I had already paid 1, 457 Rs and cancelled the booking by calling the customer care before 9AM as per their policy and was promised a full refund. I was asked to wait 7-14 days for the same. Its been more than a month now and I still haven't received any refund. I tried calling the customer care and they hang up after putting me on hold for 15 mins. This happened multiple times. This is clearly a SCAM happening by OYO.
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Oct 27, 2022
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2022
OYO Rooms Customer Care's response Hi Yogi, it’s never our intention to cause any disruption to our customers and regret the inconvenience caused. Please be assured that we have escalated the issue.~Team Oyo
Verified Support
Sep 24, 2022
OYO Rooms Customer Care's response Hi, we worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know of any other assistance.
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